Restaurant Manager/ Front of House : $17-$19 [Ramsey, NJ]

Atlanta, GA

Job Description

Salary Options: $17-$19/hr.

We Offer:

  • Health insurance contributions up to $500 monthly
  • Uniform stipend: Two complete Uniforms | Shoes included | 50% off Chick-fil-A Branded uniforms
  • Free employee meals | Catering Stipend
  • Educational scholarship
  • Bonus Plan Structure after first 3 months of opening

Job Description:

The Operations Manager for Chick-fil-A at Ramsey is responsible for all operational activities associated with the front of the restaurant, including order taking and fulfillment, drive-thru operations, hospitality and team member development. The Operations Manager is prepared to execute daily operations with a high degree of excellence, across the above mentioned of operational activities. This position supports the position of Owner/Operator. This role sets the standard for “Operational Excellence” and leads by example while mentoring and developing the team members.

Responsibilities Include:

  • Deliver a remarkable dining experience for all guests
  • Development of Team Leaders and Team Member behaviors
  • Maintains and develops a sense of urgency that creates a surprisingly fast service
  • Execution of systems that ensure a refreshingly clean environment
  • Maintains work environment that ensures and promotes food safety
  • Vigilant attention to the organization and appearance of the Front of House
  • Cash management operations
  • Deliver weekly FOH or BOH performance reports to Leadership Team
  • Coaches, evaluates, and holds accountable Front of House Team Members
  • Responsible for Opening and Closing of Restaurant
  • Lead shift of 10-20 Team Members at a time
  • Able to fulfill catering orders totaling over $250
  • Ownership of 1 or 2 specific area of the restaurant (ex: Catering Fulfillment, Mobile Ordering Platform, Customer Experience Surveys)
  • Able to fulfill operational needs in the restaurant at a high level

Required Qualifications:

  • 2 Year Higher Education Degree or Equivalent
  • 2 Years in Restaurant Leadership Role or Equivalent
  • Available to work 2 evenings per week and 3 Saturdays a month, 40-50 hours a week.
  • Strong analytical and problem solving skills
  • Experience in operations within customer service industry
  • Must have strong computer skills

Desired Qualifications:

  • Drive-Thru Experience
  • ServSafe Certified
  • This person must be skilled in time management.
  • This person must be self-directed and highly organized.
  • This person must have advanced computer skills.

Core Characteristics:

  • Servant Leadership
  • Places others before self
  • Creates opportunity for other people to achieve success
  • Assumes responsibility and does not shift blame to others
  • Empathizes with members of the team to lead from a place of trust
  • Organization
  • Strong communication/verbal skills
  • Ability to have situational awareness to organize and reallocate priorities as needed
  • Strong attention to detail within the restaurant
  • Growth Minded
  • Actively works to develop Director team, and ensure leadership is growing future leaders
  • Has an entrepreneurial mindset that seeks to constantly improve and achieve new levels of excellence
  • Constantly seeking improvement in experience and efficiency to grow sales of the restaurant
  • Communication
  • Clearly communicates vision to the team so it is both heard and comprehended
  • Communicates with language that demonstrates positivity, clarity and empowerment to the team
  • Able to send messages to multiple layers of the restaurant: messages will reach team of 100 or more

Job Type: Full-time

Salary: $17.00 to $19.00 /hour